Yes you are all right.
Ardian is a very good moderator and he is just like our italian.
always busy with admin duties.
About all other moderators we know they,
are more often working for their own score than just help the "new" players.

So yeah @m@n@i@ you are right,
they need to practise in helping..
and otherwise they aren't ready for being a admin.
In that case they will probably be demoted soon.